When you face the HP Printer error 0x61000047 , follow the below troubleshooting steps
Printer reset
- Turn on the printer and wait for a few seconds in the
- Then, Disconnect the power cord from the printer port
- Next, remove the adapter from the power outlet
- Wait for a few minutes and then reconnect the power cord, and subsequently, turn on the printer
- If the error message persists, move on to the next step
Get rid of the jammed paper
- Open the paper input tray and look if there is any paper jam
- Slide-out the input tray and press the buttons which are located on the two sides of the tray to remove the paper from the printer
- After taking the paper out, see if there is any more jammed paper in the other parts of the printer
Paper jam near the cartridge door
- Turn off the printer and open the ink cartridge access door
- Pull out the paper path cover and search if there is any paper that is jammed
- Take the jammed paper and remove from the paper path openings
- Likewise, lift the flip gates and look out for any scraps of paper underneath the flip gates
- After removing the paper jam, press the flip gates and then reconnect the paper path cover
- After you do the above steps, close the cartridge access door, turn on the printer and check the control panel
Check in the carriage
- Turn off the printer, reach the printer interior part by opening the cartridge access door and then move the carriage
- If it is getting stuck on the right side, then slide the carriage to the left side and do the above step vice versa
- If it is stuck in the middle, then slide to the right side
- By doing the above steps, remove all the scraps and loose paper found in the printer gaps
- After removing, ensure the carriage is freely moving without any obstacle
- Now close the carriage access door and switch on the printer.
- Open the cartridge access door and verify if the ink cartridges are properly placed in the slots
- If any cartridge is not fixed properly, gently press to snap the cartridge correctly
- Finally, close the ink cartridge access door and switch on the printer
Get your HP Printer issues fixed with the help of our HP Customer support team @ + 1-888-214-1820 and for more of your queries on HP Printer issues and troubleshooting try our blogs at 123.hp.com/setup .
※コメント投稿者のブログIDはブログ作成者のみに通知されます