V2019.12 Xentry adaptation error on ML350 ISN & GLE 43 SRS

<p style="margin: 0px 0px 1.25rem; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 14px; line-height: inherit; Open Sans', Helvetica, Arial, sans-serif; vertical-align: baseline; color: #000000; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;">Question: used V2019.12 <a href="https://www.obdii.shop/category-163-b0-Mb-Star-Tools.html" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 600; font-stretch: inherit; font-size: inherit; line-height: inherit; vertical-align: baseline; color: #e64946; text-decoration: none;">xentry</a> to perform adaptation on 2013 Mercedes ML350 ISM and 2017 Mercedes GLE 43 airbag, unfortunately, I got error “A fault has occurred”, then I tried to use V2019.09 Xentry, it works fine with no issue, I asked some friends from other repair shop, they came across the same question, how to solve this?</p>
<p style="margin: 0px 0px 1.25rem; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 14px; line-height: inherit; Open Sans', Helvetica, Arial, sans-serif; vertical-align: baseline; color: #000000; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;"><img class="alignnone size-full wp-image-761" src="http://blog.obdii.shop/wp-content/uploads/2020/03/V2019.12-Xentry-adaptation-error-on-ML350-ISN-GLE-43-SRS.jpg" alt="" width="450" height="470" srcset="http://blog.obdii.shop/wp-content/uploads/2020/03/V2019.12-Xentry-adaptation-error-on-ML350-ISN-GLE-43-SRS.jpg 450w, http://blog.obdii.shop/wp-content/uploads/2020/03/V2019.12-Xentry-adaptation-error-on-ML350-ISN-GLE-43-SRS-287x300.jpg 287w" sizes="(max-width: 450px) 100vw, 450px" style="margin: 1.25rem 0px; padding: 0px; border: 0px; font: inherit; vertical-align: bottom; max-width: 100%; height: auto; display: block;" /></p>
<p style="margin: 0px 0px 1.25rem; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 14px; line-height: inherit; Open Sans', Helvetica, Arial, sans-serif; vertical-align: baseline; color: #000000; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;"><strong style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: bold; font-stretch: inherit; font-size: inherit; line-height: inherit; vertical-align: baseline;">Xentry engineer replied:</strong></p>
<p style="margin: 0px 0px 1.25rem; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 14px; line-height: inherit; Open Sans', Helvetica, Arial, sans-serif; vertical-align: baseline; color: #000000; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;">So far, crack V2019.12 Xentry and newest V2020.3 Xentry can’t perform online programming yet, even though you have the online account. Please use V2019.09 Xentry to run with <a href="https://www.obdii.shop/goods-4-MB-SD-Connect-C4-Star-Diagnosis-Plus-Lenovo-X230-Laptop.html" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 600; font-stretch: inherit; font-size: inherit; line-height: inherit; vertical-align: baseline; color: #e64946; text-decoration: none;">SD Connect C4</a>.</p>
<p style="margin: 0px 0px 1.25rem; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 14px; line-height: inherit; Open Sans', Helvetica, Arial, sans-serif; vertical-align: baseline; color: #000000; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;">Good luck!</p>