Yesterday morning,we found that my boyfriend's car window was broken,not accidently....because the door which has broken door was open and his sunglasses were lost(stolen).We needed to replace it , unfortunately yesterday was Sunday...it seemed all shops were closed(this is New Zealand's style
).For that reason, we had to repair today but he works from Monday to Friday and I have nothing to do because I've already quit my job.And then, I called some glass shops but it was too hard to explain the condition or answer their question by phone.To begin with my English was not excellent;secondly this is the first time to ask about car repairing here.That's why I didn't understand what they asked me.(any names of parts ,any numbers and so on)So,I wrote their address down and decided to go there directly.I went the nearest one in my memo the first and then I said to a receptionist.She said "we don't but I let you know one shop" and gave me another address.And then, I went the shop next but the staff said "No, we don't but I will give you the number and you call him ,then he will check and tell you the price."He gave me a name card.I didn't call him and drove 2 more shops.I just wanted to know about price and compare it.But both of them said to me " I will call you back later soon."even I asked a rough price.I killed time over 1 hour(I was sleeping in the car).When I woke up I checked my mobile and found they hadn't called me,so I called each of them.Both of them seemed to hear from me the first they said again."I will call you back later soon."It passed another 1 hour and I almost gave up and went back to home.On the way to home,one of them called me and he said the price and tomorrow should be fine,after I hang it up, I kept waiting another calling ,although price was not bad.But I didn't need to wait it
because he never called me...what's it customer service?
).For that reason, we had to repair today but he works from Monday to Friday and I have nothing to do because I've already quit my job.And then, I called some glass shops but it was too hard to explain the condition or answer their question by phone.To begin with my English was not excellent;secondly this is the first time to ask about car repairing here.That's why I didn't understand what they asked me.(any names of parts ,any numbers and so on)So,I wrote their address down and decided to go there directly.I went the nearest one in my memo the first and then I said to a receptionist.She said "we don't but I let you know one shop" and gave me another address.And then, I went the shop next but the staff said "No, we don't but I will give you the number and you call him ,then he will check and tell you the price."He gave me a name card.I didn't call him and drove 2 more shops.I just wanted to know about price and compare it.But both of them said to me " I will call you back later soon."even I asked a rough price.I killed time over 1 hour(I was sleeping in the car).When I woke up I checked my mobile and found they hadn't called me,so I called each of them.Both of them seemed to hear from me the first they said again."I will call you back later soon."It passed another 1 hour and I almost gave up and went back to home.On the way to home,one of them called me and he said the price and tomorrow should be fine,after I hang it up, I kept waiting another calling ,although price was not bad.But I didn't need to wait it because he never called me...what's it customer service?
