I called the shop which I got his calling yesterday this morning and asked to talk to him but a lady answered me that he was busy today ,tomorrow or the day after tomorrow should be all right.
what??! ...I said to her what he called me yesterday and he said today is ok.She asked what's wrong with my(his) car ,so I needed to answer about broken window and that number ,colour ..after that,she said "OK, I will call you,,,could be tomorrow". I accepted it although I was angry and hang it up.Most of advertisements that I saw from yellow page says "Emergency help!!" ,actually they were too slow.I was quite uncomfortable.After 30 minutes,I wanted to ask another shop and I remembered the name card which one of them gave me yesterday and called.He was the nicest in all shops that I contacted yesterday and he could come to replace it today !! So, I was willing to ask him and cancelled that shop.The price was not much different.Anyway , his car was fixed and the staff was so so so so nice to me.I was happy through him.Thank you.....Do I require too much of customer service? but ...I don't think they can help in an emergency.Actually,I got used to it....
what??! ...I said to her what he called me yesterday and he said today is ok.She asked what's wrong with my(his) car ,so I needed to answer about broken window and that number ,colour ..after that,she said "OK, I will call you,,,could be tomorrow". I accepted it although I was angry and hang it up.Most of advertisements that I saw from yellow page says "Emergency help!!" ,actually they were too slow.I was quite uncomfortable.After 30 minutes,I wanted to ask another shop and I remembered the name card which one of them gave me yesterday and called.He was the nicest in all shops that I contacted yesterday and he could come to replace it today !! So, I was willing to ask him and cancelled that shop.The price was not much different.Anyway , his car was fixed and the staff was so so so so nice to me.I was happy through him.Thank you.....Do I require too much of customer service? but ...I don't think they can help in an emergency.Actually,I got used to it....
